Account Director - Medical Communications - East Coast

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.

It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.

Importantly too is how we go about living our vision.  This is defined by the Prime mission:

Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.

It speaks to collaboration and to everyone’s responsibility to bring together the diverse expertise that exist across our team to deliver world-class outcomes.

On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:

Be Brave, Be Human, Be Passionate, Be Exceptional. 

At Prime these values are integral to who we are.  They are there to guide you in your role and support you on your personal journey to success.  They shape our culture and support us in achieving our vision together, as one global team.  

As an Account Director you will play a central role in the day-to-day management of the relationships between our business and our clients. You will enjoy building and maintaining those relationships, leading your team successfully across a full spectrum of medical communication projects.

The right candidate will show strong leadership skills and demonstrate commercial acumen. You will enjoy mentoring junior colleagues, giving direction to your team and helping to secure new business opportunities.

• 7–8 years ‘relevant’, preferably in a full-service medical communications agency 
• A life sciences degree, ideally combined with a Master’s or PhD
• Performs daily duties / tasks to a consistently high standard demonstrating
• Ability to run an account from year-to-year, ensuring forecasts are met through account team. 
• Motivational and group management ability
• Excellent interpersonal / relationship development skills – able to influence colleagues and clients
• Ability to line manage multiple staff and identify training needs as required
• Able to mentor all levels of account management 
• Able to build internal relationships and network effectively with client teams
• Highly adept at business development
• Strategic insight, judgement and problem-solving skills – able to identify issues and resolve them. 
• Good delegation skills
• Strategic understanding of project / account objectives and contribution to strategic account planning. 
• Excellent organisational skills, time management and adherence to deadlines
• High attention to detail
• Extremely good written and oral communication skills (including presentation skills) – comfortable dealing with clients/senior company staff 
• Excellent knowledge of strategic medical communications – clearly understands pharmaceutical industry drivers and employs them to strategic planning
• In depth understanding of company’s range of products and services
• Maintains and expands knowledge in areas of relevance to client – product, company, marketplace, client needs, etc 
• Has specialist communications knowledge of several drug markets
• Specialist knowledge in at least 3 business areas

• 42 days paid time off
• WORKsmart - Flexibility around core working hours
• Hybrid Working
• 5% contribution to 401k
• ADP Totalsource