Account Executive - Intimate Apparel

Location: NYC - Hybrid (2-3 days in office)

Role Type: Full-time

Nice to meet you!

Pepper is a DTC fast-growing, unabashedly confident bra brand intentionally designed to celebrate small-chested bodies in all their glory. We’re on a mission to empower small-chested women of all body types to embrace the ‘flat in flattering’. Since launching our 470% funded Kickstarter in 2017, we’ve sold more than a million bras last year alone, and have gone viral and been featured in Cosmopolitan, Glamour, Forbes, Vogue, and more. 

What we’re proud of:

• Small & mighty. Without raising traditional VC dollars, we’ve grown to eight figures in sales in just 5 short years through focused and profit-minded strategies.
• Doing big things. Our vision is to create a world where ‘flat’ is no longer an insult, and where we take over our customer’s closet with solution-driven, highly curated, fit-first apparel.
• Good for people & the planet. We are intentional about our impact, from how we give back to communities all the way to our factory workers and the women who make our bras. Read more about our sustainability here.

This is where you come in.

As Pepper continues to grow, we are looking for a self-driven and results-oriented Account Executive to source, develop, and manage relationships with key wholesale accounts in the intimate apparel sector. The ideal candidate will have experience in B2B sales, ideally within the fashion, retail, or intimate apparel industry, and will be responsible for driving revenue, expanding our client base, and ensuring exceptional customer satisfaction.

Responsibilities:

Sales Strategy & Growth:

• Develop and execute sales strategies to acquire retailers and expand relationships with existing wholesale accounts.
• Identify and target potential retail partners, boutiques, and e-commerce marketplaces in the intimate apparel space.
• Conduct in-store and online market research to stay on top of industry trends, competitor analysis, and customer preferences.

Account Management:

• Serve as the primary point of contact for assigned accounts, providing personalized service and proactive solutions.
• Build and nurture long-term relationships with key decision-makers and stakeholders.
• Manage the full sales cycle from prospecting to closing, ensuring a seamless experience for clients.

Product Knowledge & Presentation:

• Maintain an in-depth knowledge of the company’s product lines, features, and benefits, and represent the brand identity and direction.
• Present new collections and product offerings to clients through in-person meetings, virtual presentations, and trade shows.
• Provide guidance and recommendations to clients based on their needs, sales data, and market trends.
• Set course for regular store visits to key markets to identify sales growth opportunities, monitor and improve in-store execution, stay close to the competitive landscape.

Sales Reporting & Forecasting:

• Track sales activities and account performance. 
• Read and analyze department stores selling reports and online portals. 
• Regularly update the executive team on sales targets, pipeline status, and potential risks.
• Prepare forecasts, sales reports, and performance analyses for management.

Collaboration & Cross-Functional Support:

• Work closely with the Marketing, Merchandising, and Operations teams to ensure smooth product launches and customer satisfaction.
• Collaborate with the design and merchandising teams to provide feedback and insights from clients regarding product preferences and market demands.
• Attend trade shows, industry events, and customer meetings as needed.

The perfect fit.

• Passionate about Pepper’s mission to promote body confidence
• 5-10 years of experience in B2B sales in the intimate apparel space (required)
• Must have strong existing relationships with premium department store intimate apparel buyers and be knowledgeable about specialty store boutiques (required)
• Bachelor’s degree in Business, Marketing, or a related field (preferred)
• Strong sales acumen with a proven track record of meeting/exceeding sales targets
• Excellent communication, negotiation, and presentation skills
• Ability to build and maintain relationships with diverse clients
• Strong organizational and time management skills
• Strong understanding of retail math and gross margin agreements
• Self-starter with a results-driven attitude and ability to work independently
• Adaptable and able to thrive in a fast-paced and ever-changing environment
• Creative problem solver who approaches challenges with a solution-oriented mindset
• Detail-oriented and dedicated to delivering high-quality service to clients
• Travel as needed

The perks.

• Company matched 401K plan up to 3%
• 100% company covered option for medical, vision, dental insurance premiums
• Flexible remote work location
• Flexible and generous vacation policy
• Paid parental leave for qualifying employees
• Health & wellness monthly stipend
• Have a huge role in the growth of a company with a meaningful mission

Pepper values.

• Curiosity 🤔: We’re relentless in our quest to understand the community we serve. We’re challengers who ask questions, pursue perspectives, and set the new standard.
• Resilience 🌊:  We embrace the ups and the downs, learn from our mistakes, and courageously persevere to achieve our goals.
• Community 🤝: We champion each other the same way we champion our customers. We do big things together and are passionate about what we do, and how we do it.

Diversity

Pepper is an equal opportunity employer and makes employment decisions on the basis of merit. Pepper's policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pepper will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

What Personal Information We Collect

Professional, employment-related, or schooling information. Current or past job history, performance evaluations, and educational background, including grades and transcripts.

How We Use Your Information

For professional, internal analysis, or employment-related purposes, including job applications.

The expected salary for this role is $90,000 - $100,000 (plus 5% commission), though the final offer will reflect several factors such as your experience, skills, and the role’s location and may be outside of this number. Candidates should expect offers that reflect their individual qualifications, experience, and location. The salary provided is directional and actual compensation may vary. At Pepper, we know that compensation is just one part of the package. That’s why we offer a robust total rewards package, including health and wellness benefits, remote work stipends, a generous flexible paid time off policy, product discounts, and more, that are designed to support your journey both inside and outside of work.