We have an exciting opportunity to add an Account Manager to the team. The Account Manager is a day-to-day client contact point and an agency team catalyst for business-building work. The Account Manager develops a deep understanding of the client’s business, fosters a tight partnership with Account Directors, client contacts and cross-functional agency teams. They execute work flawlessly from start to finish. The right candidate will be a goal-oriented, proactive problem solver with highly developed communication and active listening skills.
Responsibilities
Manage development and presentation of work from start to finish, including brief approval, kickoff, client and legal reviews, and approvals
Manage regular client communication touchpoints, including status reports, calls, video chats and email engagements
Author briefs based on planned campaigns, client input and business needs
Define key project milestones and actively monitors project progress to ensure on-time, on-budget and on-brief delivery
Identify growth opportunities strategically on key accounts and proactively helps clients develop new solutions to their business challenges
Maintain up-to-date account business plans and organizes all project files within Google Team Drives structure
Handle detail oriented delivery of assetss across paid, earned and owned
Qualifications
Bachelor’s degree in advertising, communications or a related field
Minimum of two years of experience in an account management role, preferably at an agency
Proven ability to foster relationships with clients and internal organizational partners
Understanding of general agency processes and operations
Ability to collaborate with account management peers and cross-functional departments
Excellent written and oral communications skills
Experience with multimedia and digital marketing, including web development, social and display
Power user of email, text, video conferencing, presentation software and standard business software with superior organizational skills