Associate Market Research Director - Global Client Partnerships

Are you an experienced researcher with a commercial mindset and a proven ability to grow accounts? Are you curious and passionate about client first? Are you a fast learner that values your client’s business first and fore-most? If so, MMR may have the role for you!

We are looking for a highly motivated individual who is strong in research and account development to join our Global Client Partner team. This role is about creating and embedding a vision for our account teams to grow the business through account planning and sharing best practice As a guide, we’re looking for either an Associate Director or Director level person to join the Global Growth Team–our team dedicated to the commercial development of our CPG relationships.

We’re recruiting this position because we are growing fast and need another Global Client Partner to walk alongside our clients and expand out how we work with them across the MMR family.

This role could be based hybrid from our offices in London, Oxfordshire or Amsterdam.

What we do here at MMR...

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are industry leaders, guiding best-in-class innovation for our clients -partnering with over 50% of the top 100 global food and drink brands. Our team of over 600 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We boast a true global reach with offices in Wallingford (near Oxford), London, New York, Shanghai, Singapore, Mumbai, Sao Paulo, Cali (Colombia), Bangkok, Durban and Amsterdam.

What makes MMR special?

We are a "people first" company that prides itself on collaboration, honesty and mutual trust. Don't take our word for it though, check us out on Glassdoor. You'll see we're currently rated at 4.7 out of 5 as an employer destination and a massive 97% of our employees would recommend working for us to a friend. Add to that 99% of our people approve of our CEO and you get a general feel of what it means to be part of the MMR family. We also have three other main constituents of the MMR Family: Huxly, a brand strategy and innovation consultancy; Together, a creative digital agency, and Ideal Insight, a leading video production agency. This dynamic family of brands allows us to really work closely with our clients, helping them with every need across the innovation cycle and beyond.

About or Opportunity

We’re recruiting this position because we are growing fast and need another Global Client Partner to walk alongside our clients and expand out how we work with them across the MMR family.

This is an exciting and highly collaborative Client Partner role dedicated to growing our biggest FMCG client relationships. You’ll be working closely with account leads within the MMR family to strategically grow global accounts to maximize their commercial potential.

You’ll get to know the client account inside out and draw up a smart account plan to push into areas that have the most strategic importance and potential, then work with marketing and other internal teams to execute the right tactics to uncover growth.

While you won’t be responsible for delivering research/consultancy directly (the teams are well set-up to deliver on this) it will help if you have strong experience in doing this in a prior role so you’re able to eloquently talk about the right approach and why when speaking with clients

You will also work with the account team to nominate people to lead globally on key areas of knowledge and execution to ensure consistency across the account regardless of which business unit the client works with

Finally, you would be a bastion of delivery quality, to ensure key stakeholders are happy with levels of consistency, and action any feedback via the account team, agreeing which research lead will drive this forward in conjunction with any relevant experts.

You’ll be part of the Client Partner Team and broader Global Growth function that supports and drives growth across the business.

* Min. 5 years background in research (or innovation/strategic marketing within FMCG

•Previous research/consulting and client responsibility across many global markets preferred

•Proven ability to grow accounts across client needs and geographies

•Highly collaborative and always seeking to get the best out of people

•Ability to learn quickly and speak about the MMR Family confidently with clients

•Flexible on plans and highly adaptable

•An organised, strategic thinker with excellent time keeping skills

•A self-starter who can work well both independently and part of a team•

* A keen interest in innovation and brand strategy (desired)

•‘genuine curiosity’ and wanting to get to know more about client issues, strategies and a desire to influence decisions

What’s in it For You?

At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world!

We offer a wide range of core and additional benefits to enhance your experience with us. Competitive salaries, ample holiday allowances, and unparalleled training opportunities are standard here. Our vibrant culture, talented team, and focus on employee well-being is what makes MMR truly shine.

Ready to experience it for yourself? Apply now!