Business Development Executive - Mid Market

Business Development Executive – Mid Market - Hospitality Specialist

Join Our Dynamic Team as a Business Development Executive

Are you a driven sales professional with a flair for unlocking new business opportunities within the vertical of Hospitality? We are on the hunt for Business Development Executives who excel in selling solution based products or services to the Mid-Market space (businesses with an annual turnover of between £2M and £50M). Your mission will be to identify and secure sales opportunities for our cutting-edge Omni-Channel Merchant Acquiring Solutions. As a proactive sales hunter, your adept needs-based, solution-oriented sales skills will make you a trusted partner to our clients.

Don't miss this chance to propel your career forward and make a significant impact in a thriving industry. Apply now to embark on a journey of professional growth and success with viva.com!

Why viva.com?

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets, Viva.com’s Tap on Any Device technology for in-store payments, Smart Checkout payment gateway for online payments, and marketplace payment solution, help European businesses of any size to accept and manage payments how they want. All of Viva.com’s technology is built in-house over MS Azure, and is fully scalable, supporting any payment checkout journey.

Viva.com provides a seamless, conversion-boosting omnichannel payments platform, featuring acceptance of 40+ payment methods across 17 languages and 9 currencies. Viva.com’s ever-expanding financial services' suite includes value added features such as Real-Time Settlement; Offline Payments minimising chances of losing a sale; a Viva.com business debit card to manage corporate expenses, while reducing acceptance fees to as low as 0%; and Merchant Advance. 

What you will do:

As Business Development Executive – Mid Market you will be responsible for identifying, developing, and closing new business opportunities for omni-channel merchant acquiring solutions enabling merchants to accept in-store and online payments from their customers. You will target merchants with a card turnover of £2million+ per annum, for your allocated vertical. You will use a needs-based (MEDDPICC) sales process to understand the merchants' challenges, goals, and preferences, and propose tailored solutions that meet their requirements and add value to their business. You will also build and maintain long-term relationships with the merchants, ensuring their satisfaction and loyalty.

Key Responsibilities:

• Managing the whole sales cycle from prospecting to closing, using various channels such as cold calling, referrals, networking, and online platforms, utilising the MEDDPICC sales process;
• Develop your online and offline payment solutions knowledge to be considered a subject matter expert;
• Conduct discovery calls and meetings with potential merchants, using effective questioning and listening skills to uncover their needs, pain points, and objectives through the MEDDPICC sales process;
• Present and demonstrate the features and benefits of the merchant acquiring solutions, using relevant case studies, testimonials, and data;
• Handle objections and concerns, and provide solutions that address the merchants' needs and expectations;
• Negotiate and close contracts, ensuring compliance with the company's policies and procedures;
• Build and maintain strong relationships with the merchants, and identify opportunities for cross-selling and upselling other products and services;
• Update and manage the sales pipeline and CRM system, and report on the sales activities and results;
• Act as the customer relationship owner to ensure delivery on customer expectations efficiently and within timeframe commitments to ensure their satisfaction and retention;
• Collaborate with internal teams and coordinate activities such as delivery support, after-sales support and service;
• Collaborate with the internal colleagues, such as marketing, product, and operations, to provide feedback and insights on the market trends, customer needs, and competitive landscape;
• Attend and participate in sales meetings, training sessions, and events as per the requirements of the business;

Skills and Qualifications:

• Proven sales hunter with experience and track record of achieving sales targets and company objectives.
• Vertical sales specialism within Hospitality;
• Highly motivated and results-oriented, with the ability to work independently and as part of a team;
• Highly adept sales skills and of using needs / solutions based sales process;
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with the merchants;
• Strong presentation and demonstration skills, with the ability to convey complex information in a clear and compelling way;
• Adaptable and flexible, with the ability to handle multiple tasks and changing priorities;
• Analytical and problem-solving skills, with the ability to identify and resolve issues;
• Proficient in using CRM systems and MS Office applications;

Advantageous:

• Experience of selling merchant acquiring or payment solutions.

• Highly competitive salary and uncapped sales bonus with a realistic OTE of £110K;

• New starter “ramp up bonus” for your first two quarters, in addition to the annual sales bonus;
• Private medical health insurance;
• Car / Mobility allowance (for use of own vehicle);
• Mobile phone and laptop allowances;

• Viva.com debit card for fuel and parking expenses;
• We work in an open, transparent working environment that actively promotes ingenuity and team work;
• You will be fully trained and continuously supported;
• Working in an international fin-tech company with a large cultural diversity;
• A fast paced and collaborative working environment;
• Motivated and dynamic colleagues;
• Work with the latest in payments acquiring technology;
• Opportunity to grow progressively in your domain;