Who We Are
Elements Connect is a B2B software company providing solutions to customers in the beauty and health industry. We design and develop innovative SaaS platforms and solutions for Fortune 500 companies that are OEM/ODM manufacturers, Beauty Brands, Staffing Agencies, and ingredient manufacturers. Elements Connect is looking for top talent who are entrepreneurial, self-driven, execution-oriented, and leaders.
Job Summary
Elements Connect is looking for a Business Development Representative with a strong track record and a genuine passion for selling technology solutions. As a key member of our team, you will be responsible for driving sales by targeting new prospects and cultivating existing customer relationships to achieve high renewal rates and customer satisfaction.
Responsibilities
- Identify and qualify potential leads through various channels and conduct market research to identify potential clients and opportunities.
- Contact with potential clients via cold calls and emails and communicate with prospects, understand their needs, and effectively suggest suitable products/services.
- Maintain a database of leads and track progress using CRM software.
- Give feedback to the marketing and product teams based on prospect interactions.
- Contribute to the development and improvement of sales processes.
- Preparing and developing technical presentations to explain our company's products or services to customers.
- Discussing equipment needs and system requirements with customers and engineers.
- Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
- Helping customers who have problems with installed products and recommending improved or upgraded software and hardware.
- Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
- Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
- Training other members of the potential sales team on the technical aspects of the company's products and services.
- Manage all technical aspects of RFP / RFQ / RFI responses
- 5+ years of experience as a Business Development Representative, Account Executive, Sales Engineer, or similar roles.
- Bachelor’s degree in business, marketing, or a related field.
- Experience in different sales techniques including cold calls.
- Strong negotiation and persuasive abilities.
- Proven track record selling complex enterprise solutions
- Ability to forge strong, long-lasting relationships with senior executives
- Ability to creatively explain and present complex concepts in an easy to understand manner
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Excellent presentation and creativity skills
- Willingness to travel
- A customer-centric mindset with a focus on delivering value to end-users
- Experience with Staffing or ERP systems are a plus
- Comprehensive Health Benefits package (Medical, Dental, Vision, Life, AD&D)
- Competitive 401(k) match with immediate vesting
- Paid time off (Vacation, Sick, Holiday)
- Free Shuttle Service to and from NYC <> Mahwah office
- Monthly birthday celebrations + other fun activities!
- Daily subsidized meals
iLABS (Innovation Labs) Inc. is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.