Head of Commercial Operations

Aurora is the next generation Premium Lifestyle Manager for founders behind the world’s most successful companies.

We’re on a mission to empower the new era of high performers to unlock their true potential via mastery of their relationships, exploration and longevity.

We are a team of tier-1 backed & exited operators united around our cultural principles:

1. We seek truth

2. We are high-leverage

3. We are courageous

4. We care deeply

5. We believe impossible is an attitude

We’ve raised from tier-1 investors including Boost Capital, Koro Capital, the Founder of Cleo, the Founder of Velocity Black and The President of VistaJet US.

We're launching in NYC and Miami before expanding globally.

Our world-class team of 10+ is looking for a Head of Commercial Operations.

This role works directly with the co-founders, reports to the COO, and has the potential to grow into an executive position overseeing commercial operations, partnerships and business development.

Why Aurora?

Your Responsibilities

• Be immersed in the scene—build and expand relationships with the most in-demand hospitality, wellness, and experience providers
• Build and lead a partnerships team which sets a new standard for supplier partnerships across multiple geographies—securing exclusive access and preferential treatment for Aurora members, whilst generating meaningful commercial upside
• Build and own Aurora’s playbook for sourcing, nurturing, and scaling premium supplier relationships.
• Contribute to Aurora’s product development—work cross-functionally with Aurora’s operations and product teams to ensure our partnerships translate into a seamless, high-leverage in-app experience
• Procure market-leading intelligence—recruit key domain experts & insiders as you build a proactive pipeline of supplier insights, ensuring Aurora stays ahead of the market

• A master relationship builder—someone who instinctively knows how to win trust and long-term partnerships with the most sought-after venues and suppliers
• Deeply embedded in at least one vertical—whether it’s top-tier restaurants, nightlife, wellness, private clubs, or high-end experiences—with an ability to expand your network
• Adept at structuring deals which create mutual value—for example, ensuring our suppliers benefit from the business we procure whilst securing market-leading access and treatment for our members
• Equally strategic and hands-on—able to shape & execute a multi-city partnerships strategy whilst personally maintaining touch on key relationships
• An outright owner—you’re empowered by high-growth environments which offer the autonomy and ownership to build and iterate rather than follow playbooks and rules
• Unapologetically curious—you’re obsessed with finding out the truth and always go a level deeper, especially when it’s not the easy or obvious route
• Courageous—taking no for an answer doesn’t come easily for you. You’re excited by the prospect of travelling at short notice to win and make things happen
• Insanely ambitious—you aspire to build a generational business which sets the standard for premium lifestyle management