About Vantage Group:
Vantage Group is a global leader in airport and transportation investment, development, management, and advisory services. Since 1994, Vantage’s corporate and network-wide team has managed an award-winning portfolio, building strong partnerships that integrate global expertise and local know-how to solve complex transportation challenges at every network location. Over three decades, Vantage has built a track record of creating customized solutions to transform airports and transportation centers that benefit the passengers, stakeholders, and communities they serve. Vantage is a wholly owned strategic platform of Investcorp Corsair Infrastructure Partners for capital deployment in the airport and transportation sectors. Visit vantagegroup.com to learn more.
The Role:
Located at Midway International Airport in Chicago, the Marketing Associate will report to the Midway Partnership General Manager and work closely with Vantage Group’s Corporate, Director of Commercial Marketing. This role is responsible for planning and implementing strategies to increase visibility, optimize marketing operations, and improve revenue through collaborative efforts with the Chicago Department of Aviation marketing team as well as other partners. The position requires collaboration with all stakeholders as well as contributing to and executing comprehensive marketing strategies to enhance passenger engagement, manage operational efficiency, and drive measurable terminal concession revenue growth.
Key Responsibilities:
• Support the execution of marketing programs and initiatives to maximize concession revenue, enhance brand awareness, and contribute to strategic objectives across airport concessions.
• Partners with Vantage’s Director of Commercial Marketing, Midway Partnership’s Commercial Manager, Commercial Analyst, and other key stakeholders including the Chicago Department of Aviation, to develop, plan, and implement marketing initiatives, including events, promotions, content development, concession partner support, social media, etc.
• Create and maintain robust partnerships with concession operators, internal teams, and vendors to align marketing strategies and ensure consistent branding.
• Hands-on event management for several annual onsite (in-airport) customer and passenger events.
• Seek opportunities for local and industry recognition of the success of the commercial program and draft industry award submissions in collaboration with internal and external stakeholders.
• Drive customer engagement and concessions revenue by working with Vantage’s varied partners to oversee cross-channel marketing initiatives and customer-focused promotions.
• Serve as a brand ambassador, ensuring Midway Partnership’s brand identity is consistently implemented across signage, reports, presentations, marketing materials, and promotional environments.
• Track and evaluate marketing performance with the Commercial Analyst by establishing and reporting, key performance indicators (KPI), return on investment (ROI) analysis, and sales targets. Communicate findings to the General Manager, Vantage’s Director of Commercial Marketing, and other necessary stakeholders.
• Innovate and experiment with new marketing tools, campaigns, and partnerships to enhance passenger experience and promote sales growth.
• Uphold and advocate for high standards in brand implementation across all touchpoints, including but not limited to in the airport, concessions space, and marketing materials.
• Other duties and responsibilities commensurate with the position may be assigned.
Primary Qualifications:
• A Bachelor’s degree in marketing, business administration or another related field from an accredited post-secondary institution.
• At least 2 years experience in marketing, operations, sales development or professionally related field. Preferably in airport concessions, retail or travel adjacent industry.
• Experience working within a regulated business environment is not a mandatory requirement but an asset for this position.
• Proven track record in driving successful marketing campaigns with measurable results.
• Strong analytical skills in performance tracking and ROI analysis.
• Excellent interpersonal skills for collaboration and development of professional relationships with stakeholders, including but not limited to government agencies and concession operators.
• Proficiency with digital marketing tools and project management software.
• Project management and implementation, program management, change management.
• Demonstrated ability to motivate and develop team members for exceptional performance and contribution.
About You:
• You are curious and have a good ability to ask questions and convey complex information to a diverse group of audiences.
• Passion for achieving results and continually improving processes.
• Able to shift seamlessly between high level conceptual development and the need to focus your attention on complex details.
• Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once.
• A preference for working with an entrepreneurial, fast-paced team.
• Comfortable with ambiguity and ability to navigate uncertainty within a working environment.
• Some experience creating/working with automated dashboards, standardized reports, and enterprise systems would be preferred.
• High level of attention to detail.
• Ability to work independently with little or no supervision but also be a team player.
Primary Work Location: MDW Airport, Chicago, IL
What We Offer
In addition to a competitive compensation and benefits package, career progression, and access to a global team of talented professionals, we are growing and offer boundless opportunities to make your mark. If you share our sense of adventure, come, and join us for the journey. The salary range for this position is $55,000 - $70,000 USD.
To Apply
Please visit our Careers page at https://www.vantagegroup.com/careers/ and follow prompts to apply with your cover letter and résumé.
All qualified candidates who are legally entitled to work in the US will be considered
At Vantage Group, we seek and welcome unique backgrounds, perspectives, experiences and skills. As a global organization, we are always looking for differentiated points of view. We know that a diverse, inclusive and empowered workforce is essential to our shared success, and we invite you to join us for the journey.
For more information about Vantage Group, please visit: www.vantagegroup.com