Product Account Manager, Marketing Partnerships

Job Summary:

Company: Live Nation

Department: Marketing Partnerships

Location: Farringdon, London

Reports to: Head of Product

Working Hours: Off peak season,  Monday to Friday 10am - 6pm. Peak season, weekend, ‘out of hours’ work, substantial time away from home onsite

Contract Type: Permanent

Role Description

Live Nation Marketing Partnerships team is seeking a passionate Account Manager to work across our Product category, getting their partners products into the hands of millions of fans UK wide.

The successful candidate will have the support of a strong partnership team. They will assume responsibility for their allocated partners, delivering a best-in-class partnership across some of the UK’s largest events, managing the delivery of rights from contract signature to onsite activation and debrief.

The role requires someone who can build solid working relationships quickly and easily, works well on their own initiative, and is able to work to tight deadlines in a fast paced environment with a resolution orientated approach. Multi-tasking partner needs across peak periods during a busy summer is essential. Previous experience of working with brands, as well as experience of working in music entertainment and/or live events is preferred.

What it’s like to work in the Team

Our team is made up of a diverse group of individuals, but we all share the same passion for festivals and exceptional delivery for our brand partners. We have a fun and supportive atmosphere within the team where we each take real ownership of our responsibilities. We are dedicated to building excellent relationships with our brand partners at our Festivals and Venues, and spend time to ensure they experience a best in class service. 

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience

Essential

• Strong understanding of sponsorship and partnership principles.
• Exceptional organisational and communication skills (both written and verbal).
• Experience either in brand partnerships, marketing, festivals or the live music business.
• An attention to detail second to none.
• Skilled at multi-tasking, essential for working on multiple partners and multiple festivals at once.
• Comfortable working with and analysing data.
• Able to prioritise and hit deadlines consistently, keeping projects on track and pushing them continuously forward.
• An organised working style.
• Ability to plan, anticipate obstacles, and problem solve, miniminsing escalation.
• Work collaboratively with internal teams i.e. festival experience, digital, production, bar concessions
• Working knowledge of Microsoft Office suite

Desirable

• Working knowledge of one or more of the festivals within the LN Portfolio
• Salesforce experience
• Full UK Driver’s licence

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• A highly motivated, tenacious, organised and conscientious individual who takes pride in delivering work to the highest standard
• A team player who is confident, friendly and able to build a rapport with all types of people
• Comfortable with time away from home (depending on business requirements)
• Resourceful and flexible with a positive ‘can do’ approach
• A fast learner with the ability to work calm under pressure despite conflicting demands
• A hardworker dedicated to going the extra mile 
• Adept at managing multiple projects and tasks at one time

What the role includes

• Management of a portfolio of brand partners across multiple festivals
• Clarifying the product lines that are to be sold with brand partners
• Ensure all exclusivity clauses are understood and are being respected
• Overseeing deliverables of contracted rights
• Onboarding new clients to Live Nation business
• Agreing with partners the service standards expected and required
• Extensive client liaison pre, during, and post event – working closely and collaboratively to ensure the smooth delivery of contractual rights, within strict deadlines
• Keep operational information up to date – always being clear and concise
• Owning a brands POS process
• Be the go-to person between partners that supply products to festivals and our retail team(s)
• Interpreting, analysing and reporting post event sales data to drive upsell and renewals
• Brand reporting lead including debriefs and rebate collations

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

NOTE ON TIMELINE: LIVE NATION CLOSES OVER CHRISTMAS FOR AN EXTENDED BREAK SO APPLICATIONS WILL BE REVIEWED IN JANUARY 2025.

APPLICATION DEADLINE: Monday 6th January 2025. We reserve the right to close applications at any time so encourage early application where possible.

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