Seismic - Account Executive

Reports to:  Head of Revenue

Location:  East Coast/Remote - Preferred locations:  New York City, Boston, DC Metro, South Florida

About Seismic

Seismic is a boutique marketing agency that specializes in building high-performance Influencer Marketing campaigns and communities for brands.

Influencer marketing has grown significantly over the last few years and is now considered an established media channel by many large brands.  This channel has huge potential, but also lots of friction and failure points.  By combining institutional knowledge with data science and proprietary technology, Seismic delivers performance-driven influencer marketing campaigns that work seamlessly for brands, creators, and audiences alike.   This model has enabled us to grow significantly since our inception and has fueled an unusually high client satisfaction and renewal rate.  With a double digit annual growth rate over the last few years, our company is growing quickly.

About the Role

We are looking for an Account Executive who has the drive and ambition to become a full fledged outside sales person.  However in order to get you up to speed you will spend the first 3+ months learning our process and getting to know our systems.  You will also work in an inside sales and account management capacity, managing existing customer accounts and acting as a link between them and our agency. You will be the key contact of your assigned brands in a variety of industries.  These clients are already growing their businesses by partnering with key creators via Seismic.

Your work will be essential to preserving customer satisfaction through listening to preferences and addressing them with fruitful advice and services. The ideal candidate will be an empathic listener and problem solver with a customer-service mindset. This role currently reports to the Head of Revenue and is bonus-eligible. We are a remote-friendly team with offices in Oakland, CA.  

In this job you will…

• Forge and build relationships with Brand partners, growing their business within the agency
• Learn to deeply understand client needs and translate those needs into effective campaigns in collaboration with our Talent and Campaign Planning team
• Proactively network to attract new brands (following your three month onboarding period)
• Negotiate budgets and deadlines and manage expectations both internally and externally. 
• Be responsible for distributing detailed campaign performance reports to brands 
• Have the relationship building skills and the EQ to understand the uniquely different objectives of brands and creators and be able to empathize with and manage both effectively

• Understand the value and the mindset to successfully developing strong and long-term client relationship

You may be a good fit if you have…

• 3+ years of sales, prospecting, or account management in the marketing, advertising, or social media space with a knowledge of social platforms, creators and the influencer media space preferred.
• Experience managing expectations in an influencer agency or talent management company or other middleman business where a two-sided transaction  (ie selling to both brands and creators) is required
• Experience working with high profile creators and a deep knowledge of creator content is ideal
• The ability to quickly develop relationships with key stakeholders through empathetic listening and client service 

If you meet the above criteria and are passionate about the creator economy, we want to talk to you!

Seismic Core Values

Empathize | We work hard to understand each other, our needs, and our points of view.  We think about the needs of brands, creators, and audiences, and help them understand each others’ goals.

Work as one | We seek to be an extension of our partners’ teams, working seamlessly with brand marketers and creators to help their businesses succeed.  We work collaboratively and share information across teams.

Create an outsized impact | We are a small team that gets big results. We stay focused on our brands’ and creators’ goals and avoid bureaucracy and bloat.  We solve problems creatively and find ways to over-deliver.

Think long-term | We create authentic, meaningful relationships between creators, brands, and audiences.  We invest in quality to achieve long-term sustainability, and we take accountability for high performance over time.

Produce the best campaigns | Our campaigns are smart, creative, and effective. We empower creators and brands to get the best of each other. We push for authenticity and quality, and manage the details to ensure campaigns are successful.

Diversity and Inclusion

Seismic is an Equal Opportunity Employer.  The creator community is a large and diverse group, and we want our team to reflect the diversity of the creators and audiences we support.  We particularly encourage people from groups that are underrepresented in technology and media to apply.  

We know that not all candidates will evaluate themselves with the same yardstick, so please consider applying even if you feel you don’t meet all of the requirements. 

Compensation

Base compensation: $75-100k plus bonus plan

Others:

Health, dental, and vision Insurance

401k with company matching

Flexible vacation and PTO

A friendly and collegial culture where people can thrive

For more information:

Kath@content-ink.com