Senior Account Manager

Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and create influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfillment go hand in hand.

Job Description

The base salary range for this role is between $110,000 — 135,000 USD per year.

Reporting to theClient Partner, you will contribute to the daily running of one of our accounts, a social media and online video sharing platform, working with some of the industry's hottest talent and leading the conversation about what value Jellyfish and our proprietary tools can bring in growing their business. As we're a full-service partner, these accounts could be creative, media or technology-leaning - an exciting opportunity to stretch your existing skillset and knowledge.

You will grow your experience running digital first campaigns, ad in platform and technology through Jellyfish Training, and manage internal relationships to ensure that roles are clear and deliverables are met.

Responsibilities:

• You will be central within the client team and understand the creative process, whether that's brand to social, brief to delivery - and everything in between.
• Navigate across different teams working in collaboration with Integrated Producers, our projects span two areas: Creative Collective and AI Studios.
• Understand and interpret them into agency action, identifying any growth opportunities.
• You will be responsible for co-ordinating across internal specialist teams autonomously, to manage client needs and perform BAU tasks to ensure delivery.
• You will support the team by independently implementing everyday fundamental tools, such as status updates, meeting agendas/notes, Salesforce data and financial accuracy, striving for the best Client Management standards.
• You will continue to stay on top of the latest developments, advocating for these areas and being a go-to person for our clients.
• Promote how Jellyfish solutions can support a client's goals and identify opportunities to enhance our client offering.
• Stay updated with the latest trends and advancements in the digital marketing industry to propose creative solutions that enhance campaign performance and contribute to client strategies.
• You will support the client team, ensuring they have the appropriate resources needed to meet client needs, delegate to others, and provide appropriate support and feedback to help develop our client relationship.
• Work with data to interperet into tangible actions for the client and teams respectively.
• Work with, and interpreting data from dashboards and other platforms.

Qualifications

• 4+ years of operational experience including exposure to different commercial models, both retained or project/time and material led.
• 4+ years of experience establishing communication and engagement with prospects, and have an interest in developing your Experience establishing communication and engagement with prospects for ongoing engagements with our clients/partners.
• 4+ years agency, client or platform experience.
• Must have solid Client Management experience working within creative marketing, with expertise in paid and organic social, creative strategy and development of workflows and creative production
• Demonstrated expertise in task management, account leadership and project coordination.

Note: We emphasize skills, expertise and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Jellyfish Benefits

Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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