Senior Content Marketing Manager - Amazon Delivery Service Partners, Amazon DSP
Amazon
Full-time
On-site
London, United Kingdom
At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfil and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels through the introduction of pioneering new products and services in the last mile delivery space.
We are looking for a talented Senior Content Marketing Manager to grow the footprint of the Delivery Service Partner (DSP) program across multiple worldwide countries. The program gives entrepreneurs an opportunity to develop a successful package delivery business with low start-up costs and access to Amazon's technology and logistics experience.
This Sr. Content Marketing Manager will build and manage a content marketing program for Amazon DSP across UK, EU, Asia Pacific and Middle East. This person will manage the end-to-end content marketing plan, including but not limited to, the annual content calendar, messaging, editorial, and candidate communication through the marketing journey. They will work cross-functionally with the field marketing managers, business development, recruitment and onboarding teams to own an optimized and measurable candidate communication journey.
The ideal candidate has a track record of building and managing content marketing programs across multiple countries, including writing original content and deep knowledge of content distribution and localization strategy, as well as a data-driven and an analytical mindset to identify key developments and industry trends, and understand how to distill 1P and 3P data in a storytelling manner.
This role is based in London and will report into the Head of Marketing.
Key job responsibilities
• Build a content marketing strategy, including tactical execution and managing agency partners
• Manage website content, optimizing for SEO, onsite engagement and acquisition conversion
• Write and publish content that showcases DSP’s value propositions
• Produce varied content, including but not limited to blog posts, DSP testimonial video and articles, 3P publications, webinars, etc.
• Develop and manage end-to-end process for developing a content calendar, editorial, management and publication of content
• Work with internal teams to identify key opportunities, launches, trends and data, and develop content relevant for the customer
• Develop a process to work cross-functionally with marketing, business development, recruitment, BI, legal, PR and others, identifying and removing blockers to move quickly.
• Earn trust with senior leaders; develop and manage DSP interviews and thought leadership pieces
• Thoroughly understand content writing process, including research, fact checking, publication, and distributionCreate a vision for the short and long-term content strategy requirements for scale
• Oversee proofreading and edit copy as necessary, ensuring compliance with legal and Amazon policies
• Triage requests according to the business needs
- Experience in developing and managing acquisition marketing or channel programs
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience developing and executing campaigns across a multitude of timezones and languages
- Experience in marketing or marketing research
- Experience using data and metrics to measure impact and determine improvements
- Experience presenting metrics and progress to goal to senior leadership
- Experience in marketing
- Experience in a business-to-business (B2B) environment, high-tech products/services
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
We are looking for a talented Senior Content Marketing Manager to grow the footprint of the Delivery Service Partner (DSP) program across multiple worldwide countries. The program gives entrepreneurs an opportunity to develop a successful package delivery business with low start-up costs and access to Amazon's technology and logistics experience.
This Sr. Content Marketing Manager will build and manage a content marketing program for Amazon DSP across UK, EU, Asia Pacific and Middle East. This person will manage the end-to-end content marketing plan, including but not limited to, the annual content calendar, messaging, editorial, and candidate communication through the marketing journey. They will work cross-functionally with the field marketing managers, business development, recruitment and onboarding teams to own an optimized and measurable candidate communication journey.
The ideal candidate has a track record of building and managing content marketing programs across multiple countries, including writing original content and deep knowledge of content distribution and localization strategy, as well as a data-driven and an analytical mindset to identify key developments and industry trends, and understand how to distill 1P and 3P data in a storytelling manner.
This role is based in London and will report into the Head of Marketing.
Key job responsibilities
• Build a content marketing strategy, including tactical execution and managing agency partners
• Manage website content, optimizing for SEO, onsite engagement and acquisition conversion
• Write and publish content that showcases DSP’s value propositions
• Produce varied content, including but not limited to blog posts, DSP testimonial video and articles, 3P publications, webinars, etc.
• Develop and manage end-to-end process for developing a content calendar, editorial, management and publication of content
• Work with internal teams to identify key opportunities, launches, trends and data, and develop content relevant for the customer
• Develop a process to work cross-functionally with marketing, business development, recruitment, BI, legal, PR and others, identifying and removing blockers to move quickly.
• Earn trust with senior leaders; develop and manage DSP interviews and thought leadership pieces
• Thoroughly understand content writing process, including research, fact checking, publication, and distributionCreate a vision for the short and long-term content strategy requirements for scale
• Oversee proofreading and edit copy as necessary, ensuring compliance with legal and Amazon policies
• Triage requests according to the business needs
- Experience in developing and managing acquisition marketing or channel programs
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience developing and executing campaigns across a multitude of timezones and languages
- Experience in marketing or marketing research
- Experience using data and metrics to measure impact and determine improvements
- Experience presenting metrics and progress to goal to senior leadership
- Experience in marketing
- Experience in a business-to-business (B2B) environment, high-tech products/services
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.