Customer Marketing Executive

Lucky Saint:

Customer Marketing Executive 

Reporting to:

Customer Marketing Manager 

The Opportunity:                                                                                                      

We are looking for a Customer Marketing Executive to join the team at Lucky Saint as we continue our mission to become the world’s defining alcohol-free brand.  In this role, you will be supporting the Customer Marketing Manager to bring the Lucky Saint brand to life across the on-trade (pubs, bars, restaurants, stadiums and hotels) and off-trade (supermarkets, convenience, online) channels by delivering best-in-class activations that educate and inspire consumers to drink Lucky Saint and cement to our customers why we’re the #1 dedicated Alcohol-Free brand in the UK.  

We are a team that cares passionately about the brand and continually strive to maintain exceptionally high standards at all touchpoints of the business. We’re interested in people who are bold, ambitious, with great instincts and commercial acumen who are excited to make magic happen by spearheading a revolution in the drinks industry.

Our founder, Luke Boase, launched Lucky Saint in late 2018 with an ambition to change the perception of alcohol-free beer and the drinking experience, worldwide. Since the launch of our 0.5% Superior Unfiltered Lager, Lucky Saint has received widespread attention from top industry professionals, the UK’s best operators, and the media.    

A day in the life in this role:

You’ll kick off the week by coming into the office for our all-company Monday Morning Meeting (MMM). You’ll then head downstairs to our pub for a coffee and a catch-up with your line manager, where you’ll run through the big updates from the previous week; your 3 key focusses for the coming week and work through any current blockers to your work. After that, you’ll join a pitching call with one of our sales team and their customer to present some activation ideas you’ve come up with.  

After lunch, you’ll get on with writing a design brief for a point of sale (POS) toolkit for our upcoming summer campaign. Once that’s done, you’ll head out into trade with one of the sales execs to meet the team of a new site that’s opened and started pouring Lucky Saint to make sure it’s tasting good, they’ve got the right POS visibility assets on display and that the team feel educated, inspired and confident selling Lucky Saint.  

Key Responsibilities:         

Bringing Lucky Saint to life in trade: 

• Support the Customer Marketing Manager in collaborating with on and off-trade sales team members to plan, execute and analyse activations across the on-trade & off-trade channels.  

• Manage our 3PL partner to ensure all our POS merchandise and event assets are delivered on time and cost-efficiently 

• Work in collaboration with our in-house design team to create bold & impactful POS toolkits for on-trade, off-trade and international markets 

• Support the Customer Marketing Manager to deliver a wide range of industry & trade events showcasing the brand at its best to existing and prospective customers 

 Who you are – it would be great if you:  

• Have 1-2 years' experience in FMCG or a similar industry 

• Have a degree in a related field such as; marketing or business management, although not essential 

• Are a passionate and ambitious marketeer  

• Understand the nuances of the on-trade & off-trade landscape and the role of B2B marketing 

• Can use Microsoft Office or similar organisation tools, have great stakeholder management & can ruthlessly prioritise  

• Have an instinct for spotting a good opportunity and the ability to make it happen 

• Thrive in fast-paced, changeable environment and bounce forward from the unexpected 

• Always look for the devil in the detail and take full ownership of your work from end-to-end 

• Have a growth mindset – a winning mentality 

What’s in it for you  

• £28,000 P/A

• Up to 10% Annual bonus based on company and individual performance 

• Vitality Health Insurance  

• Statutory 25 days holiday + 8 bank holidays  
• Enhance holiday policy

• 3% employer pension contribution, 5% optional employee contribution  

• Life insurance  

• Employee Assistance Program  

• Share options  

• 20 x Lucky Saint allowance per month 

• Unlimited Lucky Saint and 40% off food and drink at The Lucky Saint  

• Flexible working  

At Lucky Saint we believe that a diverse team of enthusiastic, hard-working, skilled people is pivotal to our success. Our employees help us make a difference & grow as a business and creating a diverse, equitable and inclusive workplace starts with our recruitment process. To help on this journey, we’d like to invite you to fill out this voluntary survey so we can measure and continue to improve our DEI work. It’s completely optional and cannot and will not affect your job application in any way. It’s also 100% anonymous and is not linked to your name, identity, or application.

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