Data & Marketing Operations Assistant (JR101550)

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity:

We have an exciting opportunity for a highly motivated Data & Marketing Operations Assistant to join the EnergyNet division at Clarion Events.

This an opportunity to support an ambitious team that organises sector-leading events. We embrace diversity and equal opportunities in all that we do and strive to deliver exceptional customer experiences. This entry-level role is perfect for someone passionate about data and eager to grow in marketing operations.

Reporting to and working closely with the Marketing Operations Manager, the successful candidate will be responsible for analyzing data trends, recommending techniques to increase lead generation and conversion across target markets, and ensuring robust data management and quality of leads for key customer groups. This position is a critical part in curating growth and extracting maximum value for the business.

Utilising our marketing technology platforms, including WordPress, Pardot, Salesforce and PowerBI, you will support the marketing, sales and event production teams with their data and digital requirements, and help to generate insights that will shape our digital products and live event propositions

Key Responsibilities:

• Assist with running data queries to segment, personalise and analyse data sets
• Build GDPR-compliant forms, email campaigns, and data segmentation.
• Collaborate with campaign teams to maintain data flow across all events (ensuring accuracy, completeness, and consistency.
• Monitor data quality across all databases and touchpoints, including management of duplicates, sync errors and refresh processes
• Oversee marketing assets, tags and naming conventions to ensure database adheres to agreed structure
• Liaise with the Data and IT teams to integrate data across various platforms, ensuring optimal customer experience and data utilisation for campaigns and reporting
• Support website maintenance, digital tools, and customer experience initiatives.
• Work on website maintenance and optimisation to improve organic traffic capture and conversion.
• Use dashboards to provide behavioral insights that drive customer conversion, engagement, and retention.
• Analyse data trends to recommend appropriate strategies, techniques & channels
• Build audience development plans in line with target markets & data gaps
• Implement data privacy policies across marketing initiatives to reduce operational risk and ensure up-to-date compliance with latest guidance
• Work with Group Marketing Operations to align on best practices, new technologies and cross sector benchmarking
• Continued learning about marketing technologies and automation

Knowledge, Skills & Behaviours:

• Strong curiosity and enthusiasm for data and analytics.
• A logical thinker with great problem-solving skills
• Analytical – excited about uncovering data insights
• Passionate about creating optimisations and efficiencies to improve business processes
• Meticulous attention to detail, ensuring accuracy in reporting and data integrity
• Insight Obsessed - driven to understand ‘why’ and takes the initiative to identify trends and gaps that others may look past to uncover new routes to success
• Strong desire to learn new skills and tools for marketing, data and digital applications
• Confident Communicator with excellent verbal and written communications skills and the ability to translate complexity into simplicity for a range of stakeholders
• Data Steward – guardian of our customer data who curates its health, growth, engagement and richness to extract maximum value for our business
• Knowledge/experience of marketing automation and CRM technology would be a bonus
• Any experience in data, digital, media or events industry would be a bonus

About Clarion Events

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term to build successful, resilient businesses. (https://www.blackstone.com/) 

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

• 25 days’ holiday plus bank holidays
• End of year wellbeing shutdown (closed for the last week of the year)
• Celebration day off (e.g. birthday, Diwali, Eid, etc)
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Wellbeing Library (MYNDUP)
• Mentoring Programme
• Subsidised Café
• Season Ticket Loan
• Cycle to Work Schemes
• Free on-site gym and shower facilities
• Free eyesight tests
• Free flu vaccination – offered on site once a year for all employees