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Field Based Account Manager - London

Rightmove
Full-time
Remote
United Kingdom, United Kingdom

Account Manager – Estate Agency - Field Based West London


This a field based role covering W1, W2, W8, and W9 postcodes


The role


Are you ready to make a real impact at the UK’s favourite property platform? As an Account Manager at Rightmove, you'll be at the heart of our mission: empowering property professionals with tools, insights, and the connections they need to thrive. Join a collaborative, high-energy team dedicated to providing the best client experience, ensuring that our partners - from estate agents to developers - get maximum value from Rightmove’s offerings. In this role, you’ll build and maintain strong relationships, uncover client needs, and deliver tailored solutions that drive success. With our ambitious goals, you’ll play a key part in expanding Rightmove’s reach and influence, tackling new challenges and contributing to industry-leading projects. At Rightmove, we foster a supportive, inclusive culture where every voice is valued, and growth is encouraged. If you're excited to innovate, connect, and grow, we’d love to have you on our team.  


What you'll be doing


As an Account Manager at Rightmove, you’ll play a key role in strengthening client relationships and driving business growth by helping our partners get the most out of our platform.

 

  • Build and maintain strong relationships with key clients, acting as their primary point of contact to understand their needs and proactively offer tailored solutions to meet their goals.
  • Drive client success by analysing performance data, identifying growth opportunities, and implementing strategies that maximise the value of Rightmove’s offerings for each customer.
  • Collaborate with internal teams to advocate for client needs, streamline support, and ensure a seamless experience across all Rightmove products and services.
  • Provide ongoing training and insights to clients on using Rightmove’s tools effectively, enabling them to achieve optimal results and fostering long-term partnerships.
  • Stay informed on market trends and competitor activities, sharing valuable insights with clients to help them stay competitive and making recommendations to improve our products based on client feedback.
  • Lead account review meetings with clients and stakeholders, presenting progress, discussing strategies, and aligning on upcoming objectives to support mutual growth.

 

What you'll bring to the role


  • Proven Track Record of Success: A consistent record of exceeding sales targets and driving remarkable results with a solution sale.
  • Growth Mindset: Positive, receptive to feedback, and always striving to elevate performance. See’s setbacks as learning opportunities rather than failures.
  • Precision and Accuracy: Exceptional attention to detail and accuracy, ensuring excellence in every task.
  • Adaptable and Dynamic: Thrives in a fast-paced, hard-working team environment.
  • Proactive Problem Solver: Takes ownership, tackles challenges head-on, and finds effective solutions.
  • Curiosity and Critical Thinking: Willingness to ask insightful questions and challenge ideas constructively.
  • Technologically Proficient: Confident analysing data to tell a story.
  • Exceptional Communicator: Strong communicator, capable of influencing and driving team progress.
  • High Standards and Initiative: Relentlessly driven to exceed team goals and contribute to shared success.
  • Data-Driven Confidence: Strong analytical skills and a solid understanding of data to inform decision-making.
  • Collaborative Spirit: An honest, open, and supportive team player who uplifts and challenges those around them.
  • High Standards and Discipline: Structured, energetic, and deeply committed to continuous individual and team growth.



About Rightmove 


Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

 

Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here!  We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:


  • Be approachable and appreciate what others do
  • Make complex things as simple as possible
  • Build great teams, because Rightmove is people
  • Drive improvement, we can always be better
  • Share early, honestly and often


We believe in careers that open doors, and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!

 

If all this has caught your eye, you may well be a Rightmover in the making...  


What we offer


People are the foundation of Rightmove - We’ll help you build a career on it.


  • Cash plan for dental, optical and physio treatments
  • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan
  • 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes
  • Hybrid working pattern with 2 days in office 
  • Contributory stakeholder pension
  • Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life
  • Competitive compensation package 
  • Paid leave for maternity, paternity, adoption & fertility
  • Travel Loans, Bike to Work scheme, Rental Deposit Loan 
  • Charitable contributions through Payroll Giving and donation matching 
  • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more


As an Equal Opportunity Employer, Rightmove will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.



Ultimately, we care much more about the person you are, and how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can’t say ‘yes’ to all the above, but are smart, self-motivated and passionate about this role, then get in touch.