Marketing Administrator

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial future

Overview: The Marketing Administrator is responsible for the support to the marketing team with day-to-day operations while upholding consistent brand standards and guidelines throughout the credit union and its branches and other departments. Oversees communication between Marketing and retail branches and lending through monthly marketing liaison meetings, regular branch visits and marketing supply management. Oversees inventory of promotional supplies and vendor management. Coordinates and supplies retail branches and internal departments with promotional items as needed.  

Responsibilities: 

Specific duties include, but are not limited to, the following:  

• Conduct monthly audits of MCU branded materials across all branches to ensure consistency and adherence to brand standards.
• Manage inventory of marketing materials and collaborate with Marketing vendors to facilitate orders and replenishments
• Assist the team with business analytics needs, monitoring of trends, social media monitoring and gathering of monthly campaigns’ results (data analytics)
• Aid in organizing community engagement initiatives and local branch events to enhance brand visibility and community relations.
• Research and procure competitively-priced and innovative promotional items in collaboration with vendors and credit union staff while adhering to budgetary constraints.
• Coordinate compliance reviews of marketing materials to ensure regulatory adherence.
• Provides event support as needed.
• Maintain and update the marketing calendar for the department, ensuring alignment with strategic objectives and campaign schedules.
• Organize the development, distribution and updates of marketing materials to branches and other departments including, but not limited to: annual reports, newsletters, brochures, and flyers
• Process marketing-related invoices and corporate card accurately and efficiently.
• Serve as backup for social media monitoring activities as needed, ensuring consistent engagement and brand presence.
• Support webinars by managing registrations and tracking RSVPs and attendance using Eventbrite or similar platforms.
• Create monthly reports for management on marketing activities.
• Monitor Track-It tickets into marketing and ensure requests are responded to in a timely manner.
• Manage monthly statement process.
• Maintain and update website rate changes.
• Manage ordering of business cards.
• Perform other related duties as requested and special projects as assigned.

Requirements: 

• College degree in Marketing-related field preferred or equivalent working experience.
• Two plus years’ experience, preferably within a Marketing environment.
• Financial services and/or Credit Union experience is a plus.
• Team player.  
• Excellent organizational skills.
• Strong written and verbal communication skills.  
• Proficient in Microsoft Office.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
• Technologically proficient. 

Why you’ll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results - We are passionate about winning.

Agility - We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity - We operate with the highest ethical standards and highest degree of honesty.

Belonging - We cultivate a culture of inclusion and teamwork.

Ownership - We take personal responsibility and hold ourselves accountable for the results.

What we can offer you:

Competitive compensation, medical and dental benefits.

401K with employer contribution

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. 

Municipal Credit Union (MCU) is an Equal Opportunity Employer. 

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.