Marketing Lead - Planning & Operations (Maternity Cover)

Job Description

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you. 

Got your attention? Read on…

We put people first. It’s all about you..

We're on the hunt for an experienced Marketing Lead (Planning and Operations), to join our high performing Partner Marketing team, on a maternity cover contract. You will be a great fit for this role if you have the following skills and experience:

• A Seasoned Marketing planning expert: A marketing operations expert, you have extensive experience in creating and managing detailed marketing operational plans, budgets and resource allocation, ensuring alignment with organisational goals. 
• A proven expert in cross functional project management: and leading on the delivery of complex and sometimes technical initiatives and/or operations ensuring alignment and impact. You will be an experienced user of project management software.
• An capable people leader: a proven track record of leading and inspiring cross functional, high performing teams and coaching and nurturing direct reports to deliver results. 
• An Exceptional Relationship Builder: You foster strong partnerships with internal and external stakeholders at all levels, influence senior level decision-making, and build consensus around marketing initiatives.
• Data-Driven Decision Maker: You leverage data analytics to inform strategic decisions, measure performance, and optimise marketing campaigns for maximum impact.
• Process Optimisation Expert: You have proven experience in driving marketing operations and cost efficiencies, identifying and implementing process improvements, streamlining workflows and maximising team productivity.
• Team Player: You thrive in a collaborative environment, fostering teamwork and contributing to a positive and supportive team culture.

This is a hybrid role, working from one of our London hubs 2 days per week. The maternity contract will commence in March and will last up to 12 months.

We work together. Your team and the people you will work with…

UW is a bit different.. We don't acquire our customers directly. Instead, we have over 70,000 Partners around the country who recommend our services to their friends, families and people they know. The Partner network are your customers - you'll get to know them and what makes them tick!

As Marketing Lead you will lead a team of Marketing experts and you'll report into the Head of Partner Marketing. You'll work closely with the Partner leadership and engagement teams as well as our central Brand and design teams to ensure delivery of our ambitious Partner Marketing strategies.

We deliver progress. What you’ll do and how you will make an impact.

This role is instrumental in driving operational efficiencies, increasing agility and expanding our strategic delivery capabilities to improve the effectiveness of our marketing comms, and the experience of our partners through marketing channels and the Partner Portal, supporting the evolution of partner marketing from service delivery to a partner-centric growth team.

You will lead the development of a robust, annual, and quarterly partner marketing planning process to understand and scope business requirements in support of our growth targets, and manage the capacity of a busy marketing team, ensuring all campaigns are delivered excellently every time. 

You will embed a culture of operational excellence, and future-proofed processes and systems which enable us to be a best-in-class marketing team focused on our collective success, driving continuous process improvement to optimise efficiency, reduce bottlenecks, and maximise team productivity.

What you'll do:

• Support the Head of Partner Marketing in shaping and delivering the Partner Marketing Strategy
• Lead the Partner Marketing planning process
• Work with the Head of Partner Marketing to build a partner-centric, consolidated and impactful Partner Marketing plan that delivers the most relevant and impactful messages to our partners in the right channels at the right time. 
• Prioritise business requests and act as the 'air traffic controller' for incoming requests, effectively evaluating, triaging and distributing them across the team by weighing up customer, business, and team priorities to make informed decisions. 
• Resource Planning and Optimisation. Manage team capacity and ensure the right level of resource is allocated for each campaign/project according to business priorities and the marketing plan. 
• Identify, analyse, and implement process improvements to optimise efficiency, reduce bottlenecks, and maximise team productivity.
• Lead and empower a high-performing team who can be counted on to deliver, fostering a culture of continuous learning and excellence. Develop your team's skills and ensure they're well-respected partners within the organisation

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits: 

• An industry benchmarked salary. We’ll share it during your first conversation.
• Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
• Discount on our services and you get our coveted Cashback Card for free. 
• A matched contribution pension scheme and life assurance up to 4x your salary.
• Family-friendly policies, designed to help you and your family thrive.
• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.
• Belonging groups that help UW shape an even more inclusive future.
• A commitment to helping you develop and grow in your role.

Apply here!  

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process. 

Additional Information

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.