Momentum Textiles & Wallcovering, the leading supplier of contract textiles and wallcovering, is seeking a Marketing & Showroom Coordinator in Chicago, IL.
Reporting to the Chief Marketing & Creative Officer with a dotted line to the Sr Manager, Brand Experience, the Marketing & Showroom Coordinator is a key dual-role that combines executive support, showroom management and marketing team project coordination. This position calls for a proactive and detail-oriented individual with experience managing client-facing environments, coordinating events and tradeshows, and providing administrative support in a fast-paced environment.
The ideal candidate will thrive in an ideal setting where they oversee the daily operations of our flagship Chicago showroom, ensure an elevated client experience, and coordinate tradeshow logistics, event planning and VIP visits. This role also involves daily and close collaboration with the marketing team to support initiatives and manage task-driven projects.
If you are an organized, service-minded professional with a flair for hospitality and a commitment to operational excellence, this role may be for you.
Essential Functions:
1. Executive Support:
- Provide high-level executive assistance, managing calendars, prioritizing appointments, and handling confidential communications.
- Prepare branded presentations, reports, and documentation for internal and external meetings, leveraging advanced Excel and PowerPoint skills.
- Organize team meetings and prepare agendas, taking notes and following up on key action items as needed.
- Organize group travel and meeting logistics for Sales and Marketing teams.
2. Administrative and Marketing Support:
- Support marketing team initiatives, including budget tracking, invoicing, and ordering promotional items & product material for events and photoshoots.
- Assist with inventory and shipping of marketing materials, including brochures, press kits, and product samples, ensuring accurate distribution.
- Maintain up-to-date documentation for projects, tracking event calendars, task lists, and timelines in collaboration with the marketing and sales teams.
- Manage customer lists, rep territory lists and other initiatives using excel and CRM templates
- Other projects as assigned.
3. Showroom Experience Management:
- Serve as a point of contact, welcoming all showroom guests with a “gracious hospitality” attitude and providing a high-touch experience.
- Maintain strong product knowledge of all Momentum lines, conducting impromptu presentations for clients, walk-ins, and A&D professionals.
- Manage the showroom’s appearance, ensuring all areas—conference rooms, product displays, and amenities—are pristine and ready for client interactions.
- Coordinate and manage meeting room usage, arranging furniture, setting up technology, and handling special requests.
- Manage shipments and deliveries
- Maintain inventory of showroom sampling & marketing assets and office supplies
- Manage beverage and food inventory, coordinating catering orders and overseeing relationships with vendors to provide premium hospitality.
- Assist in sampling inventory reconciliation
- Assist project owner and/or sales with showroom events to ensure successful, branded experience.
- Stay knowledgeable about local amenities (restaurants, transportation, entertainment) to assist guests with special requests.
4. Event, Tradeshow and Sales Meeting Coordination:
- Collaborate with project owner to coordinate events, tradeshows, sales meetings and client meetings, including venue logistics, catering, AV needs, and accommodations. Calendar ownership.
- Organize and track event details, including attendee lists/leads, name tags, transportation, hotel arrangements, and customized VIP experiences.
- Serve as the on-site point of contact, supervising setup, troubleshooting issues, and managing all event logistics for seamless execution.
- Coordinate the shipment and tracking of regional displays, promotional materials, samples, and décor, ensuring they arrive on time and meet brand standards.
Qualifications:
- Education: Associate’s or bachelor’s degree in hospitality, Marketing, Business, or a related field preferred.
- Experience: 5+ years in executive support, showroom management, hospitality, or a related role. Previous experience in sales, marketing, or customer service within a showroom or executive setting is advantageous.
Skills:
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Strong interpersonal and hospitality skills, with a professional demeanor and ability to engage clients and VIPs.
- Exceptional organizational, planning, and time-management abilities, capable of handling multiple tasks under pressure.
- Knowledge of the Architecture & Design (A&D) industry and tradeshow logistics preferred.
- Ability to work varied hours and a flexible schedule as needed.
- Demonstrates strong initiative and the ability to work independently, managing multiple responsibilities with minimal supervision and delivering high-quality results.
- Willingness to travel up to 15% for tradeshows, events and other business needs.
About Momentum Textiles & Wallcovering
Momentum Textiles & Wallcovering is the largest supplier of contract textiles and wallcoverings in the commercial interiors industry. Its mission is to inspire and equip customers to deliver exceptional work for their clients through its commitment to sustainable excellence, innovation, and continuous improvement. Redefining product design, Momentum has collaborated with acclaimed artists and designers, including Yinka Ilori and Rebecca Moses. Momentum Textiles & Wallcovering has been honored with numerous awards for its innovative products, including the Product Innovation Award 2023 – Acoustics, six 2024 Best of NeoCon Awards including the Best of Competition, and the 2024 IIDA Award for Best Showroom.