Transforming Customer Service Quality!
Customer Service and Support are the heart and soul of your brand- they represent who you are to customers! Issues are inevitable - no matter how awesome the product - so I care about helping you improve your agents' service quality so you can increase customer satisfaction, loyalty, and retention.
MaestroQA integrates with your ticketing system, streamlines and simplifies the review/feedback process of agents, and automates reporting to improve training, 1:1 coaching, and overall customer satisfaction and experience.
SALES & MARKETING INTERN
*Get experience with a fast-growing, industry-leading Tech Startup, based in Union Square of NYC.
*Learn aspects of Business Development, Sales, Marketing, Event Planning, Communications, and the inner workings of a Tech Startup.
*See your direct impact in a company that values your opinions and ideas.
*Transportation and lunch stipends, and/or college credit.
*Flexible work schedule.
*Internship dates: flexible, Spring and Summer Internship opportunities
All your information will be kept confidential according to EEO guidelines.