Strategic Account Manager, EMEA
External TrintechTrintech is looking for a passionate customer focused Strategic Account Manager with a proven record of expanding and retaining customer business through the building of trusted customer relationships. Strategic Account Managers work with the company’s largest customers to build long-term, strategic partnerships. As an Strategic Account Manager your main role is to retain top customers and nurture those key relationships over time. You strive to be a strategic partner to your accounts and advisor as it relates to financial transformation initiatives.
WHAT YOU'LL DO
- Develop effective and specific account plans to ensure revenue target delivery and balanced growth. Develop relationships in new and existing customers and demonstrate to drive strategy through the organization.
- Establish positive relationships based on knowledge of customer requirements and dedication to value.
- Lead account relationships, prospect profiling, and sales cycles.
- Develop and deliver comprehensive business plan to address customer's priorities and hurdles. Utilize Strategic Value Assessments, benchmarking and Return on Investment data to support decision process.
- Collaborate with Customer Success, Product, Support, and Professional services team including Partners and channels to funnel pipeline into the assigned accounts.
- Effectively identify customer needs, engaging technical resources as required.
- Own renewal negotiation and coordination with CSR to secure a customer renewal.
WHAT YOU NEED
- Track record selling solutions to the office of the CFO and/or CIO.
- Strong understanding of the office finance and financial systems as well as SaaS.
- Strong business acumen.
- Effective listener.
- Excellent problem solving, interpersonal and conflict management skills.
- Degree in Finance, Accounting or Business preferred but not required.
At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.
Should you require (or need) accommodations throughout any stage of the recruitment process, please provide your requirements to recruiting@trintech.com and we will work with you to accommodate your needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.