VP, Secondary Marketing, Capital Markets

The Fay Group originated in 2008, is a full-scale real estate services company that offers mortgage servicing, property renovations, business purpose lending, insurance, and more to homeowners, investors, and clients nationwide. Fay handles a wide range of mortgage loan solutions for prospective homeowners with varying credit histories and also offers to refinance for existing mortgages.

The Fay Group is made up of separate business units offering a complete range of home ownership products and services that provide customers with solutions to navigate the challenges of home ownership while helping them build toward their long-term financial goals. We consider the people behind those mortgages and work hard to give them the best chance possible to stay in their homes.

Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and GenStone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a VP, Secondary Marketing, Capital Markets to join our team!

Reporting to the Managing Director, Loan Trading, this position is responsible for leading the secondary marketing strategies related to capital investments to expand our investment network. This role builds and maintains relationships with investors, brokers, and trading partners to enhance market presence and competitiveness.

Additionally, this role monitors and analyzes market trends, interest rates, and economic indicators to inform strategic decision-making for the pricing, packaging, and final execution of originated loans to our investors. This role leads the execution of loan sales and securitizations, ensuring optimal terms, and collaborates with departmental leaders and stakeholders to identify, assess, and mitigate risk associated with secondary market activities.

What you will do for Fay:

• Build and lead a high-performing team of Secondary Marketing professionals through effective acquisition, onboarding and training of talent. Manage performance, foster development and provide mentoring to employees
• Oversee the daily functions associated with loan pricing, locking, trades, boarding, collateral management, counter party approval and due diligence exception clearing
• Drive efforts for new salable mortgage products and act as the primary contact for the secondary market and correspondent lenders/ investors
• Maintain and manage all secondary market functions in the loan operating system
• Establish and maintain relationships with vendors, trading partners, and hedging services to execute the delivery of mortgage loans to the marketplace
• Partner with senior leadership and across lines of business to establish pricing/ profitability targets and track all related data
• Analyze performance metrics to evaluate the effectiveness of marketing strategies and continuously monitor capital markets to refine secondary marketing strategies, minimize risks, and implement best practices to improve operational efficiency
• Formulate and maintain procedures, policies, and guidelines to ensure all operations are current and consistent with secondary market and investor requirements and guidelines
• Manage the execution of loan sales to ensure applicable milestones are achieved and manage warehouse lines of credit
• Communicate transaction status and other financial results with senior management in a timely, accurate, and effective manner
• Partner with operational leadership to ensure post-closing activities are executed in a timely fashion, ensuring collateral delivery to warehouse banks, final document delivery, and reconciliation
• Ensure all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures, including completion of required compliance training
• May collaborate on projects within the department or cross-functionally
• Develop domain knowledge of Fay’s business to include an understanding of short-term goals and long-term strategies for the organization
• Lead with broad influence through the ongoing development of relationships across the organization
• Ensure compliance with Fay’s policies, processes, and practices. Ensure audit and control processes are implemented, regularly assessed, current, and followed
• Role model ethical standards, professionalism, and code of conduct
• Ensure demonstrated behaviors of both self and team align with Fay's Values and Operating Principles
• Maintain a current working knowledge of federal, state, and local regulatory requirements; ensure audit and control processes are current and followed in compliance with federal/ state requirements
• Perform other duties and responsibilities as assigned

What you will bring to Fay:  

• Bachelor’s degree in Business or related field (or equivalent combination of years of experience with High School diploma/ GED) required
• 5+ years' experience in Default Servicing Management roles required
• 5+ years' experience in mortgage servicing
• 3+ years' leadership experience in leadership required
• Proven track record in training, coaching and developing people
• Previous experience successfully leading people/ teams in a fast-paced work environment
• Prior experience successfully leading servicing-related projects and initiatives with cross-functional teams
• Analytical skills to distribute and allocate resources
• Strong customer service skills
• Strong fiscal and technical aptitude
• Strong operational orientation
• Working knowledge of Microsoft Office products (Excel, Word and PowerPoint)
• Strong leadership with proven ability to foster an environment of positive employee engagement and trust
• Demonstrated ability to establish credibility; coupled with recognizing and supporting the organization’s culture, values, and priorities
• Proven ability to coach, train, and develop people managers, as well as staff
• Strong verbal and written communication skills with the ability to effectively interact with all levels across the organization
• Ability to effectively present to and facilitate discussions with executive leadership
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results
• Strong analytical skills and business acumen
• Strong problem-solving abilities; ability to analyze and interpret data to identify opportunities and propose well-developed solutions
• Strong decision-making abilities coupled with sound judgement
• Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment
• Ability to prioritize, organize time and resources to consistently bring projects to successful completion
• Client focused with strong execution skills and results orientation; able to link to business needs with tactical execution and results
• Strong attention to detail; strong compliance orientation
• Ability to manage and lead change; high learning agility with the ability to connect multiple variables to identify opportunities and solutions
• Effective management skills include talent selection, training, coaching, mentorship, and performance management
• Collaborative work style; team orientation
• Self-directed; comfortable working with ambiguity and uncertainty
• Strong project management skills with the ability to effectively lead matrix teams
• Professional maturity, integrity, ability to maintain confidential data and information

Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.