Communications and Marketing Manager

Communications and Marketing Manager | Harts Group | Soho, London

We are seeking a brilliant Communications and Marketing Manager with digital marketing and social media agency experience, to support the Comms and Marketing team in Soho, London.

Meaningful Benefits at Harts Group 

• Communications and Marketing Manager Salary of £35,000 up to £45,000 DOE
• Monday to Friday role from 09:30am till 06:00pm including one day WFH
• Evenings and Events presence required 2-3 times per month
• 50% Off all Food & Drink across all Harts Group 
• Company trips to meet our Top suppliers in Mexico, Spain and across the UK
• Increasing holiday allowance on top of your 28 days paid holidays
• Monthly food & drink tastings to keep your tastebuds busy
• Career development, 1-on-1 coaching and training opportunities
• Enhanced Maternity & Paternity packages
• Access to Wagestream Platform where you can access your wages early and manage your money
• A paid volunteering day to support our communities and causes that matter to you
• Cycle to Work Scheme
• Access to Hospitality Action to support your wellbeing in and out of work
• CODE membership with amazing discounts in the Hospitality Industry
• Test drive our new openings, you are invited to a brilliant meal with your team
• Working with a great group of individuals where you can be yourself and enjoy your career

The Communications and Marketing Manager

• Minimum of 3 years’ experience in a similar role within a high-quality and Hospitality focused Communications agency or Restaurant Group.
• A natural self-starter, motivated, proactive, conscientious with a keen eye for detail and sense of responsibility.
• Sociable and passionate about the hospitality Industry, food, and drink and excited about joining a committed team with ambitious plans.
• Support the Comms and Marketing Director and their team in delivering the marketing, PR, and content strategy for all Harts Group brands and external clients in the restaurant, bar, food, and wine space.
• Cultivate and maintain strong relationships with key media contacts, including journalists, editors, bloggers, and influencers in the food, hospitality, and lifestyle sectors.
• Deliver on the PR strategy, through developing and pitching compelling story angles, creating press releases, and media kits to secure press coverage in print, digital, and broadcast outlets.
• Have your own book of media and industry contacts and a proven record of delivering PR and marketing campaign objectives.
• Monitoring and evaluating media coverage, delivering monthly reports for the directors.
• Able to confidently manage Stakeholders, regularly advising and working closely with our Clients and Directors.
• Identify and track relevant industry awards and recognition opportunities that align with the group’s mission and achievements.
• Great time management skills, detail oriented, always working in a timely and organised manner with the ability to prioritise and effectively manage workload.
• Ensure we maintain strong relationships with the team throughout the Harts Group, our external Clients, guests, and members.
• Digital marketing and ECRM experience is important. InDesign, Photoshop, Videography and WordPress skills are a brilliant bonus.
• Manage a Communications and Marketing executive, actively supporting their development and guiding them in their role.
• Advanced Copywriting and Social Media skills, creating compelling posts, reels and stories on Instagram, TikTok and other Social Media platforms.
• Excellent command of English language, both verbally and in writing in a courteous and professional manner. Communicating in the tone of voice expressive of various brands across diverse media.
• Track the volume and quality of press mentions, including earned media in food, lifestyle, hospitality outlets, and ensure press releases are optimized.
• Always showing respect, strong team ethic and empathy for your colleagues.
• Be the face of a Group known for its warm welcome.

Harts Group Way

We’re excited to hear from candidates who bring curiosity, commitment, and a passion for Hospitality. We believe in creating an inclusive, diverse, and equal workplace where everyone is valued. In return, we offer competitive salaries, opportunities for career development, and continuous training, all within a supportive and friendly team where camaraderie and mutual respect are at the heart of everything we do.

Apply for the Communications and Marketing Manager role today and a dedicated member of our talent team will be in touch.