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WHO WE ARE
We are not
just a collection of hotels, but instead a talented community. A family with
a shared passion and commitment to, unapologetically, love and breathe who we
are every day. An eclectic grouping who really care about each other and our guests;
where belonging transcends all else. We do this with a backdrop of
extraordinary hotels, steeped in history, glamour and stories, which provide
the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester
Collection are core beliefs of our We Care philosophy. The basis of We
Care is to create an environment where all of our employees feel valued and
respected, allowing positive engagement to prosper. We continually strive to
build and nurture a culture where inclusivity is part of our DNA, reflected
by our core values of Passion, Personality, Respect, Working Together and
Creativity. When submitting your application, please let us know if you
require any special accommodations during the interview process.
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Join us as Communications
Manager at The Dorchester Hotel, 45
Park Lane and Coworth Park, part of
Dorchester Collection, recently recognised as one of ‘The Sunday Times
Top 10 Best Places to Work for’ in 2024 We continually strive to build and
nurture a culture where inclusiveness is part of our DNA, reflected in our
values of passion, personality, respect, working together, and creativity. We
believe that a variety of perspectives enriches our culture and drives our
success.
We care about your career and
are proud to have the absolute best people in the industry.
When you join us as
Communications Manager, you will have a unique opportunity to excel in your
field. You will learn from your fellow Legends and our award-winning learning
academy to achieve the highest standards in craft, service, and leadership.
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WHAT YOU’LL GET - Complimentary Stays: Enjoy complimentary stays with breakfast at
Dorchester Collection Hotels every year.
- Discounts: Get
50% off food and beverages at selected bars and restaurants within the
Dorchester Collection: Enjoy Friends & Family stay discounts out hotels,
Benefit from discounts at various high street and online shops
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we
contribute 8% towards your pension); Benefit from Seasonal ticket loan,
Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various
apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with
outstanding nationally recognised Apprenticeship providers
- Social
Events: Participate in vibrant social events, including a summer party,
winter ball, pub quizzes, and cultural and milestone recognition
celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we
care about our employees.
WHAT YOU’LL DO
You’ll love what you do and take pride in delighting
our guests:
- You will
be responsible for managing communications activities for The Dorchester,
Coworth Park & 45 Park Lane to ensure our guests receive nothing but the best
experience.
- Lead and
manage our international and domestic PR agencies, supporting director
of public relations on rolling out strategy
- Oversee
press office function across the three hotels
- Plan and
execute PR and media events with top tier media to showcase new hotel
offerings and partnerships
- Support
development and delivery of brand aligned target partnerships with media
appeal to enhance and grow hotel reputations
- Maintain and
develop key media relationships, seeking high-level placements in target
print, broadcast and online media
- Manage media
enquiries, review/interview, partnership, photo shoot and filming
requests when relating to PR
- Collaborate
with Dorchester Collection corporate communications team on rollout of
brand campaigns
- Lead on content
creation for press releases, articles and keynote presentations
- Curate
experience visits across the hotels for key media, ensuring they receive
bespoke experiences
- Organise and
oversee external photo shoots and filming with media / press
- Monitor
industry trends and make appropriate recommendations regarding
communication strategy surrounding them
- Confidence
when liaising and advising key senior stakeholders and hotel team
members + partners
- Monitor and
analyse results regularly from press activity and communications
- Create
weekly and monthly reports for senior stakeholders
- Support
director of public relations with any crisis management
The items shared are the essence of a
day in the life of a communications manager, but we’ll make sure you are provided with specifics on how we care for our
hotel
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WHAT YOU’LL BRING
- Previous
experience in a similar role
- Proven track
record of designing and executing successful national and international
publicity campaigns
- Strong media
and influencer relations
- Exceptional
writing and editing skills
- Excellent
attention to detail
- Highly organised, and able to thrive in a
dynamic, constantly changing environment
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We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you
need us to do anything to support you during the recruitment process (such as
adjustments to how you apply,
alternative formats of information, or adjustments to the assessment process
itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support
you through this process.
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